Conduit logo

Conduit

The AI front office that never sleeps — answers every call 24/7, books the job, and texts missed callers back.

Customer SupportLaunched Aug 2026

The story

Conduit is an AI receptionist and answering service built for service businesses. It answers every incoming call 24/7, books appointments directly into your calendar, and texts missed callers back within seconds. Set up in about 30 minutes with no hardware or installers needed. Priced flat with no per-minute fees or contracts.

Overview

Conduit is an AI-powered receptionist designed specifically for service businesses that rely on phone calls. It answers incoming calls 24/7 on your behalf, handles appointment booking by checking real calendar availability, and automatically texts missed or abandoned callers back within seconds to prevent them from calling competitors. The system recognizes returning customers by phone number, escalates genuine emergencies to a human immediately, and filters out spam and robocalls. Every morning it sends a briefing of calls answered, jobs booked, and items needing your attention. The AI discloses itself at the start of every call and never quotes prices, keeping sensitive business decisions in your hands. Setup takes about 30 minutes and requires only forwarding your existing phone number; calls can be answered the same day.

Key features

24/7 Call Answering

Picks up every incoming call on the second ring, handles multiple callers simultaneously, and discloses it's an AI assistant before proceeding.

Appointment Booking

Checks real calendar openings, books jobs into available slots without double-booking, and sends text confirmation to the caller immediately.

Missed Call Text-Back

Sends a text message to abandoned or missed callers within seconds, before they dial a competitor.

Calendar Sync

Two-way Google Calendar integration ensures bookings land on your calendar and any manual additions block slots automatically.

Emergency Escalation

Recognizes genuine emergencies, provides safety guidance, then calls and texts you and a backup contact until someone answers.

Daily Owner Briefing

Sends a morning summary of calls answered, jobs booked, messages taken, and items requiring your attention.

Use cases

  • 1

    Solo Operators

    Answers calls while you're with a customer, books the next job, and handles paperwork so being one person stops costing you customers.

  • 2

    Growing Teams

    Handles multiple simultaneous calls so nothing goes to voicemail when everyone is busy, and scales across multiple locations.

  • 3

    After-Hours Coverage

    Answers calls 24/7 outside business hours, on weekends, and during lunch so no opportunity is missed.

  • 4

    Service Businesses

    Purpose-built for auto repair, HVAC, plumbing, cleaning, dental, electrical, landscaping, and similar trades that live on the phone.

FAQ

How long does setup take?

About 30 minutes. You describe your business, pick a name and voice, teach it your services and hours, and forward your phone number. No hardware or installers required. Calls can be answered the same day.

Does it really sound like a real person?

No. Every call opens with a recorded-line and AI disclosure so callers always know they're speaking to an AI assistant. This disclosure is built in and cannot be removed, keeping you compliant in all 50 states.

What happens if there's an emergency?

Conduit recognizes genuine emergencies, provides safety guidance first, then calls and texts you and a backup contact one after another until a person picks up.

Can it quote prices to callers?

No. Conduit never states, estimates, or matches prices on the phone. The money conversation stays between you and the customer, keeping pricing decisions in your control.

How much does it cost?

Conduit starts at $129/month for the Solo plan, which includes 100 minutes per month and 300 texts. Pricing is flat with no per-minute fees, overages, or contracts. Spam calls are free.

Tech stack & tags

#google calendar#zapier#ai receptionist#answering service#call handling#appointment booking#service business

Feedback & Discussion

Discussion

The founder is asking for feedback

We want to cater to our users and customers completely and we want to gauge the community to see how they feel about the product and what they get for the monthly pricing tiers.

Sign in to leave a comment or rating.

No comments yet. Be the first.

More Customer Support tools

Shared inbox and help desk for support teams

Help Desk· help-desk

Open source customer support and live chat

Customer Support· customer-support

AI-native support platform built for B2B teams

Customer Support· customer-support

Live chat and shared inbox for customer support

Live Chat· live-chat